Privacy Policy

Last updated: September 16, 2025

Jade Hosting, Corp. (“Jade Hosting”, “we”, “our”) is committed to protecting the privacy of our users.
This Privacy Policy explains how we collect, use, and safeguard personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

Data We Collect

We collect and process the following data:

Account data: email, password, nickname, optional social login credentials (managed via Supabase Auth).

Project data: project name, project type, uploaded files, console data, and hosting information.

Billing and payment data: processed exclusively by Stripe.

Usage data: technical logs and analytics through PostHog.

Purpose of Data Processing

We use the collected data for the following purposes:

Providing and operating the hosting service.

Account management and authentication.

Billing and contractual obligations.

Service usage analysis and improvement.

Internal marketing activities.

Compliance with legal obligations.

We do not sell user data to third parties.

Data Sharing

We may share data with third-party service providers strictly necessary for service operation:

Supabase (authentication and database).

Stripe (payment processing).

Cloud providers (Google Cloud, AWS, Azure) for hosting infrastructure.

PostHog (analytics).

These providers act as data processors on our behalf.
No unauthorized third parties have access to user data.

Data Retention

Data is retained as long as the account is active.
Upon deletion, data is retained for a maximum of 30 days for technical and backup purposes.

Data Security

We implement appropriate technical and organizational measures to safeguard data, including encryption and restricted access.
Data may be stored and processed on servers located in the EU, USA, and other regions depending on our cloud providers.

User Rights

In compliance with GDPR and CCPA/CPRA, users have the right to:

Access their personal data.

Request correction or deletion.

Object to or restrict processing.

Request data portability.

File a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected].

We will respond to requests within 30 days.

Minors

We do not knowingly collect or process personal data from minors under the age of 13.

Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delaware.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Updates will take effect immediately upon posting.